FAQ

Western Dubuque Community School District

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Address: 310 4th St. SW, PO Box 68 | Farley, IA 52046

Phone: (563) 744-3885
Fax: (563) 744-3093

Instructional Technology FAQs

Click on the question and an answer will appear below it.

+ How do I change my default browser?

Click on Startup button (lower left corner) > type "Default App Settings" > click on it > Find Web Browser > click on the browser icon that appears > choose the browser you would like to use from the menu that appears.

+ Can I download a program or font to my school computer?

Yes and no. You cannot directly download a program or font to your school computer (at this time). However, you can contact the Helpdesk and they will assist you in this process. In the future, there will be a site where you can request the most commonly downloaded programs.

+ How do I calibrate my whiteboard pen?

If you have a newer projector, press the set-up button on your remote and follow the onscreen directions. If you have an older model, you will need to contact the Helpdesk for assistance. BTW... if you have been assigned a Surface, click "LAN" on the projector's remote control and use the room number that appears on the blue screen. Using the iProjection app on your Surface, you can use the projector's name that you find in the menu.

+ Why don't some programs let me save to OneDrive?

In programs like ActivInspire, the files are not native to the Office 365 environment. That means that OneDrive does not know how to handle the files. Save your file to your desktop (or other location). Then use the upload process in your OneDrive folder to save your file to OneDrive.

+ How do I change my password?

If you can login to your computer, press Ctrl + Alt + Delete and select the password option. If you cannot log on to your computer, contact the Helpdesk because they will need to manually reset your account.

+ Is ActivInspire going away soon?

No! We were recently informed that ActivInspire will not be going away in the near future. The odds are that at some point in the distant future it will be discontinued but the company is planning on keeping it around for a while. Whew!

+ How do I change my default browser?

+ How do I do a search in Windows 10?

Click on the Startup button in the lower left corner and start typing what you are looking for on your computer. You can, also, use Cortana which is available in your programs.

+ Can I access my files when I'm away from school?

As long as you have saved your files in OneDrive, you can access your files from any location as long as you have Internet access.

+ How can I create a playlist on my computer?

Windows 10 has a playlist generator called "Groove Music". It's pretty simple to set up a playlist. However... remember that copyright laws apply and loading your personal music into it could be a violation.

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